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Frequently asked questions

  1. What is the difference between pin sizes?
  2. What is the height of the heel tips?
  3. Does it matter about the height of the pin?
  4. How do I measure the tips correctly?
  5. Do you ship internationally?
  6. What tools and materialsdo I need for repairing the shoes?

Answers

1. What is the difference between pin sizes?

There are four pin sizes. Please see below.

Diameter Code Popularity
2.5mm 101 pin very rare / vintage
2.9mm 115 pin most popular
3.1mm 120 pin second most popular
3.3mm 125 pin some vintage shoes and large heel shoes

All heel tips can be converted to the next pin size up using Flexitubes and a small amount of super glue. For instance: P1b_120 + Flexitubes = P1b_125

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2. What is the height of the heel tips?

Standard PU heel tips range from 6-6.5mm high.
Metal heel tips are all 5mm high.
All extra hyard wearing heel tips are 6.5-7mm in height. Back to top


3. Does it matter about the height of the pin?

No, the hole in the heel goes right up to the heel.

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4. How do I measure the tips correctly?

For round tipped heels measure the diamete using a ruler or micrometer.

For D shape (horseshoe) tips measure the flat edge then the long edge. It's always better to go slightly bigger.

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5. Do you ship internationally?

Yes, we do.

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6. What tools and materials do I need for repairing the shoes?

Hammer, block of wood.
Pliers or pincers.
File and sandpaper.
Deremel or hobby drill for professional results.
Glue, shoe cream or polish.

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For any questions please contact us on sales@heeltips.co.uk
If your enquiry is really urgent you may contact +447846276027. Please note that due to different time zones we strongly recommend that you contact us by email. We aim to reply within a day.

 

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